Blog: Help Desk Tips

by Brett Preston. Most of the time when you need help with an IT issue, you are at the end of your rope. The best case scenario when calling a help desk is a friendly…

by Brett Preston. Implementing new software in a clinical setting is tricky for a lot of reasons.  Whether you are in the market for a new EHR, a new billing tool, or a quality reporting…

by Tim Annable, CMPE, MCSE. We frequently see headlines involving insurance companies, large practices, and health systems assessed with multi-million dollar fines for Electronic Protected Health Information (ePHI) breaches. Small groups may think that large fines…