Stephen Pfeiffer has undergraduate degrees from Northern Michigan University and Marian University. He has 23 years of healthcare experience of which 17 have been in leadership positions. Great pride is taken in the fact that he has held positions at every level of healthcare from bench (Medical Lab Technician) to the Executive suite (Executive Director of Physician Services). He has had the unique good fortune to hone his skills equally between hospital and independent practice as well as primary and specialty care. While maintaining the highest respect for education, he knows firsthand the power of hard work and determination and is passionate about sharing his knowledge and mentoring others. Disciplined and skilled at interpreting data and process re-design, Steve has a keen eye for seeing opportunity where others do not. Proof of this was leading the 14 month, $2.4 million turnaround of the employed physician medical group at Hill Country Memorial Hospital in Fredericksburg, TX. Additionally, while a member of the hospital executive team leading this same organization, received the 2015 Baldridge Quality Award for Healthcare. This award is our nations highest recognition of quality and demonstrates the effectiveness and utilization of defined process… systems… teamwork… and superior reproducible outcomes.